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DTF Parts Store / Customer Support

Let’s get your
next move sorted.

Finding a part? Checking an order? Working through a printer issue? Start with Splat! or send our team a message.

Contact our team →
What can we help with?
01 / PARTS & SUPPLIES

Find the right fit.

Questions about dampers, pumps, cap tops, ink, film or powder? Include the product name, printer model and part markings.

Browse DTF printer parts →
02 / ORDERS & DELIVERY

Check your next shipment.

View order information in your account. For delivery questions, changes or a damaged item, send your order number through the form.

Open my account →
03 / SPLATFORGE SUPPORT

Help beyond the first print.

Ask about virtual onboarding, maintenance, text technical support, warranty assistance or optional paid onsite installation.

Request SplatForge assistance →
Give us a head start

A few details.
A clearer next step.

Include these in your message so our team can understand the issue and help identify the right next step.

  • Your order number, if the request relates to a purchase.
  • Printer model and serial number for equipment support.
  • Part name, markings and connections for compatibility questions.
  • The symptom or error message, when it started, and what you’ve already tried.
  • Photos ready to share if our team requests them. The form below accepts text, not file attachments.
Our information

DTF Parts Store

Based in Goodyear, Arizona.
Online-only store for DTF and UV printer parts, supplies and equipment.

Contact our team: use the support form below and enter the email where you’d like a reply.

SplatForge technical support is available through text messaging. For help with access or your support contact, send your printer model and order details through the form.

Explore DTF Tech Insider guides →
Can Splat! confirm that a part fits?

Splat! can help narrow your search. Match the exact printer model, dimensions, voltage and connections to the product details. Ask our team if compatibility is unclear.

What does SplatForge onboarding include?

Complimentary virtual onboarding with instructional videos covering basic operation and maintenance. In-person installation and training are optional paid services, subject to site readiness and availability.

Are printheads covered by warranty?

SplatForge printers include a one-year factory warranty, subject to written manufacturer terms. Printheads are not covered under warranty. Ask our team for complete warranty terms.

How do I request a return?

Review our current return policy, then contact our team with your order number and the item involved. Eligibility, exclusions and any applicable charges depend on the policy.

Read the return policy →
Talk to our team

Tell us what’s happening.

Use the contact form below for parts questions, order assistance or technical support. Please don’t include passwords or payment card details.

DTF Parts Store / Customer Support

Let’s get your
next move sorted.

Finding a part? Checking an order? Working through a printer issue? Start with Splat! or send our team a message.

Contact our team →
What can we help with?
01 / PARTS & SUPPLIES

Find the right fit.

Questions about dampers, pumps, cap tops, ink, film or powder? Include the product name, printer model and part markings.

Browse DTF printer parts →
02 / ORDERS & DELIVERY

Check your next shipment.

View order information in your account. For delivery questions, changes or a damaged item, send your order number through the form.

Open my account →
03 / INKFORGE SUPPORT

Help beyond the first print.

Ask about virtual onboarding, maintenance, text technical support, warranty assistance or optional paid onsite installation.

Request InkForge assistance →
Give us a head start

A few details.
A clearer next step.

Include these in your message so our team can understand the issue and help identify the right next step.

  • Your order number, if the request relates to a purchase.
  • Printer model and serial number for equipment support.
  • Part name, markings and connections for compatibility questions.
  • The symptom or error message, when it started, and what you’ve already tried.
  • Photos ready to share if our team requests them. The form below accepts text, not file attachments.
Our information

DTF Parts Store

Based in Goodyear, Arizona.
Online-only store for DTF and UV printer parts, supplies and equipment.

Contact our team: use the support form below and enter the email where you’d like a reply.

InkForge technical support is available through text messaging. For help with access or your support contact, send your printer model and order details through the form.

Explore DTF Tech Insider guides →
Can Splat! confirm that a part fits?

Splat! can help narrow your search. Match the exact printer model, dimensions, voltage and connections to the product details. Ask our team if compatibility is unclear.

What does InkForge onboarding include?

Complimentary virtual onboarding with instructional videos covering basic operation and maintenance. In-person installation and training are optional paid services, subject to site readiness and availability.

Are printheads covered by warranty?

InkForge printers include a one-year factory warranty, subject to written manufacturer terms. Printheads are not covered under warranty. Ask our team for complete warranty terms.

How do I request a return?

Review our current return policy, then contact our team with your order number and the item involved. Eligibility, exclusions and any applicable charges depend on the policy.

Read the return policy →
Talk to our team

Tell us what’s happening.

Use the contact form below for parts questions, order assistance or technical support. Please don’t include passwords or payment card details.

Contact form